Phone Line Plus
For more information on our traditional phone line replacement service, or to book a demonstration. Please complete the form below...
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For more information on our traditional phone line replacement service, or to book a demonstration. Please complete the form below...
Our replacement phone line solution allows you to make and receive calls from a mobile phone, desktop application or an analogue handset giving you more flexibility and control. Instant numbers from £0.99p
Business owners across the UK recognise the importance of their telephone number and would often deem making and receiving phone calls a fundamental part of their business. By 2025, the legacy copper telephone network will be switched off, meaning that you and 3 million others with PSTN lines will need to change network and move your traditional business number into the cloud using VoIP (Voice Over Internet Protocol). Phone Line Plus allows you to keep your number(s) working and avoid the disruption of losing your number or getting caught in a rushed move away from your current line provider.
Phone Line Plus is a cloud-based telephone line solution utilising web, mobile and digital technology to make and receive calls. Phone Line Plus allows you to keep your number(s) in the cloud or you can choose a new number from 1000's of available 01 or 02 virtual numbers. Business owners across the UK recognise the importance of their telephone number and would often deem making and receiving phone calls a fundamental part of their daily operations. UK wide changes to the traditional PSTN network will update copper to fibre, meaning that businesses could get caught in the disruption and lose their number or see a rushed move away from your current line provider. Get ahead of the curve and switch to Phone Line Plus for hassle-free, cost-effective and feature-rich landline service.
Take and manage calls on the device of your choice. No more running around to answer the phone, choose to pick up incoming calls on a mobile device, desktop soft phone or a traditional handset.
Choose the number that you would like to present when dialling out to customers. As your numbers are hosted in the cloud, you can select which number to present when making calls from the cloud.
You can choose where out of working hours calls are delivered for every day of the week. A professional audio can play on Out of Hours calls and callers can leave a voicemail message with you when you are not unable to speak.
Phone Line Plus has been designed with usability in mind, the simple interface is quick and hassle-free
Configure your out of hours profile to manage calls 24/7 call forwarding and voicemail capture options
Voicemail audios are captured within the Phone Line Plus system with tools to play back and download
A range of graphs, charts and reports to review and measure calls from a simple, easy-to-use web interface
Integrate your mobile contact list to the PhoneLine+ online directory with access to your contacts activated from any web enabled device
PhoneLine+ can be used to make
and receive calls, or manage call
routing in/out of hours from any
web enabled device
If your incoming calls are unanswered, the PhoneLine+ service will allow you to divert the call to a chosen landline or mobile number
Manage the audios played on your incoming calls - welcome, busy and voicemail messages all controlled for the user interface
*Phoneline+ Premium - £0.99p for 3 months, 14.99 for 12 months thereafter
Phone Line Plus saves you time, puts you in the driving seat and offers a fantastic experience for your customers and your staff
Our hosted software provides you with complete control over users and numbers, making it easy to add and remove users and reallocate phone numbers as and when required. There is an option to choose a new local area number or port your existing phone number, meaning there is no disruption for your customers. In addition, you will not waste time and money updating your marketing, van signage, shop front or printed stationary.
Our hosted voice experts are on hand to setup Phone Line Plus accounts, with either new numbers of port your existing landline number into the cloud. For more information on the solution and features or to book a demo call our experts on freephone 0800 774 7766
The PhoneLine+ solution is an accredited service and our sales, engineers and support team are trained and certified to port number, setup services and mange the PhoneLine+ solution from onboarding through to aftercare
2025 is fast approaching and the movement from the traditional PSTN phone line to a Cloud-based phone solution is becoming a key requirement for businesses that operate using a single landline number
Manage where and when calls are answered during and outside working hours. Select day and time preferences to play audio announcements, call forward or capture calls with the Out of Hours voicemail facility
Set the Out of Hours profile for every day of the week and have an Out ofHours message that is specifically for when the business is closed rather than unable to answer a call. This gives you an edge over your local competition and helps you to manage customer expectations more effectively - not matter the time of day!
More than one number can be allocated to your Phone Line Plus account, meaning that when your dial out a number is selected in advance of the out dial. Choose any local 01 or 02 number assigned to your profile
With Phone Line Plus your customers can have more than one phone number per subscriber, so they can choose to use dedicated numbers for different departments of your business. This means they can anticipate the reason for the call and answer accordingly giving the impression of being a bigger business and improving customer experience.
Customers can use the built-in reporting to see their call patterns and usage trends, check that calls are being answered in their absence, and monitor progress against business goals
Reports can be filtered by time, username or number with the additional filtering tools to create and download reports to suit your business requirements. This built-in Call Analytics area is value-added functionality which enhances the phone number and presents key information that remained unseen for businesses operating with a traditional PSTN phone line.
We are perfect placed to position your business numbers in the cloud and manage the incoming and outgoing calls using Teams. Our porting process is fuss free and entirely managed by our award-winning UK based support team
There is no need to start from scratch with your phone line replacement as your existing phone number can be migrated to the cloud for a future-proof and resilient voice solution. There is no disruption for you in the process of the port, and security is enhanced with a password protected system - keeping your business information and client directory in a secure hosted environment.
Unit 2/3 Kingfisher House, New Mill Road, Orpington Kent BR5 3QG T 0800 774 7766 E enquiries@phoneline-plus.co.uk
